Delivery Manager HR Services
Responsibilities
- Managing Data Management and International Mobility for GSC HR Shared Services function to ensure delivery of a progressive, efficient, and consistent employee experience within all aspects of HRCO support provided by the department.
- Providing coaching, feedback, and recognition to team members.
- Ensure all action planning and team objectives support the overall group HR strategy and business objectives.
- Accountability for the day to day performance of the team, ensuring clear SLA's and KPI's align to effective and positive employee experience on all services provided.
- Establishing and reporting on relevant KPI's or SLA's for team performance.
- Proactive demand planning, ensuring efficient utilisation of team resources.
- Collaborating with all areas of HR and COE teams to ensure new or changed HR products, services, processes, or policies are communicated, planned, and implemented effectively across the Operating Business.
- Promoting a high-performance culture, with a focus on team collaboration, continuous improvement. Ownership mindset and creating an excellent employee experience.
- Playing a pivotal role in managing the team with successful delivery of HR Digital and Transformation projects.
- Support audit missions and ensure closure of audit points / Declaring Internal controls
- Ensure compliance to regulatory standards
Profile required
Educational Requirements: Graduate or Postgraduate Degree (MBA in HR preferred)
Experience: 10 to 14 yrs
Functional:
- Knowledge of India business process/functions within the Human Resource (HR) back office domain such as Recruitment, Onboiarding, Workforce Administration, employee data management, Compensation and Benefits and International Mobility etc
- Good client management/engagement skills- Flexible to work across shifts and time zones
- Good communication skills- Experience in training, mentoring and coaching team members on process
- Ability to drive results and function independently as an Subject Matter Expert (SME)
- Display solidarity with team members and partners
- Ability to grasp and understand the process quickly and support the team members
Abilities/skills required:
- Good analytical skills
- Strong process and change Management capabilities
- Strong Negotiation skills
- Excellent verbal, written and presentation skills.
- Effective interpersonal skills in a multi-cultural team environment
- Strong facilitator with the ability to influence people and navigate a matrix organization
- Ability to mentor and groom professionals
- Self-starter and self-motivated with the ability to work independently as well as with a team
of peers Energetic and mature
Technical:
- Good knowledge of MS Office Tools
- Good Knowledge Process mapping & Process documentation
- Excellent Knowledge of MIS and reporting to work on daily/weekly/monthly reports
- Experience of working on HRIS systems (PeopleSoft & Taleo)
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status .
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.